Inflection Point
     Managing corporate growth.
Innovation Quarterly | Innovation Institute | Contact Us
About us
about us
1. Business Development
2. Product Life Cycle Planning
3. Design, Innovation and     Intellectual Property
4. Sales Planning
5. Enterprise Productivity Planning
6. Emergency Planning
7. Knowledge Management
8. E-Business Planning
9. Cultural Posturing
10. Supplier Advantage
11. Business Transformation and             Change Management
12. Organisational Strategy
about us
Business Development

Focusing finite resources – managing expectations!

Inflection Point Ltd (“IPL”) will help you identify the key trends with your customers and suppliers and help focus on growing your customer base. It can be adapted for either early stage customers, looking at ‘customer gratification and relationship management’ or for the later stages, looking at ‘loyalty and customer satisfaction management’.

This service offers a single view of the customer base by combining customer information, service account management, billing, payment, and other customer parameters that enable flexible user-defined analysis. In using our customer analytics service, your company not only gets industry compared best practices but also cuts down on building complete solution framework.

IPL excels at gathering information relevant to a company’s micro and macro markets. This analysis is specifically for the purpose of accurate and confident decision making in determining market opportunities, market penetration strategies and new market development metrics. ‘Market Intelligence’ is a key function in most companies which supports competitive behaviour and allows progress to be monitored, but it may lack the ability of unbiased review and implementation.

A number of proprietary tools and models, developed in-house, optimize returns on investments at many prominent organisations. An example is IPL’s Decision Support Science 'DSS', a tool-set that uses evidence-based triangulation processes to accelerate leadership decision-making and innovation. DSS has monetized a number of patented technologies and remains the main quantitative and qualitative management approach at IPL.